I am a little flustered right now. My head is flowing with many thoughts, but I must start at the start. A month and a half ago (mid Sept), I had an unfortunate lunch-time experience at a restaurant I frequented. In a nutshell, a server spilled all kinds of food all over me and my clothes while I was eating, seated along the corridor, and the “service recovery” after that was excruciatingly bad; all in the middle of a work day! Expectedly, I was appalled by the experience, and also exhausted by the conversation I had with the restaurant manager. I resorted to HungryGoWhere, a popular Singapore-based site where I often review food joints. Here is my entire review on Zaffran, the restaurant in question. With little else to pacify myself, I moved on and went about my life as usual. Until a few days back, when HungryGoWhere’s moderator wrote to me the following message: To this, I immediately replied with my contact details, standing by the integrity of my review. Following 4 days of …